Chapter One : Developing leadership Communication Strategy
Chapter Two : Creating Leadership Documents
Chapter Three : Using Language to Achieve a Leadership Purpose
Chapter Four : Developing and Delivering Leadership Presentations
Chapter Five : Using Graphics and PowerPoint for a Leadership Edge
Chapter Six : Developing Emotional Intelligence and Cultural Literacy to Strengthen Leadership Communication
Chapter Seven : Leading Productive Management Meeting
Chapter Eight : Building and Leading High-Performance Teams
Chapter Nine : Establishing Leadership through Strategic Internal Communication
Chapter Ten: Leading through Effective External Relations
Chapter One : The Nature of Negotiation
Chapter Two : Strategizing, Framing, and Planning
Chapter Three : Strategy and Tactics of Distributive Bargaining
Chapter Four : Strategy and Tactics of Integrative Negotiation
Chapter Five : Perception, Cognition, and Communication
Chapter Six : Finding and Using Negotiation Leverage
Chapter Seven : Ethics in Negotiation
Chapter Eight : Global Negotiation
Chapter Nine : Managing Difficult Negotiation: Individual Approaches
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