Mapping :
Friday, September 29, 2006
Leadership Communication IV
Chapter Four: Developing and Delivery Leadership Presentations
Summary:
Summary:
This chapter talked about how to present our message effectively through Three "P" process; Planning, Preparing, and Presenting. First of all, planning the presentation is the process we need to determine our strategy, analyze our audience, select the medium and delivery method, and organize and establish your logical structure. There are three common types of presentations found in Business today- the round table, the stand-up presentation, and the impromptu. After we pass the first "P", we are ready to start preparing the actual presentation. The preparation consists of developing the introduction, body and conclusion; creating the graphics; testing the flow and logic; editing and proofreading; and practicing. The Last "P" is the presenting process. We should concentrate on our delivery style, focusing particularly on eye contact, stance, and overall effect. Our ethos will determine the overall effect of our presentation. The best way to project our ethos is to believe in what we are saying and to be full prepared. The self-evaluation form assesses our presentation and establishes an improvement plan. We may watch ourselves on a video to evaluate ourselves.
Leadership Communication III
Chapter Three: Using Language to Achieve a Leadership Purpose
Summary:
Summary:
This chapter talked about the use of the right words in the right way to achieve the leadership communication. It begins how to project a confident tone when speaking and writing. We need to process confidence in the knowledge on the subjects and in the ability to capture the content in the right words used in the right way. Next, the communication should be concisely made. The clear writing is direct to the point, and free of jargon, pomposity and wordy constructions.There are ten guidelines to achieve the greater conciseness; Avoiding the overuse of the passive voice, Avoiding expletives, Avoiding the use of prepositions idioms, Avoiding the overuse of relative pronouns, Avoiding the repetition of words and ideas, Not overusing descriptive words and particularly adverbs, Avoiding weasel words and ambiguous non committal words, Being aware of jargon and other kinds of gobbledygook, Avoiding nominalizations, and finally, Avoiding redundancies.The credibility and ability to represent ourselves depends on using language correctly. Sometimes the using of language is careless or not well informed. The punctuation makes reading easier and can lead to misreading if used incorrectly. We should be careful the using of additional punctuation the sexist language. The employing efficient and effective editing techniques are a very important skill that requires discipline and practice. Word processing programs have made creating documents but they have also caused some problems. If we are aware of the problems, we can let the computer work for us. We might let someone to look over our work to correct something if necessary. The more control we have over the use of language, the greater our influence and our ability to achieve the leadership communication.
Leadership Communication II
Chapter Two: Creating Leadership Documents
Summary:
Summary:
This chapter focused on helping us to create leadership documents the accomplish our communication objectives. It starts at selecting the mediums such as text message, e-mail, memo, letter, discussion outline, chart pack or deck, and report. There are two major types of document; Correspondence and Reports. Having some plan to get good productivity whether we create the documents alone or in group. Individual document creation is composed of Analyzing and Planning, Creating and Developing, and finally Refining and Proofing. We can divide the team documents by the number of writer; the single scribe approach and the multiple-writer approach. Whether working alone or with a team, controlling versions which help us avoid some of the conflict that can occur. Organizing the content coherently focuses specifically on creating coherence when writing typical business documents by organizing the content and including the content expected by our audience. This chapter also provides this information how to conform to content and formatting expectations in correspondence (Letters, Memos, and E-mails), and including expected content in reports. Many reports serve multiple purposes such as informing, instructing and persuading. The formal report contents orderly start with letter or memo or preface, cover, title page, table of contents, executive summary, introduction, discussion, and appendix. Formatting is important in creating a professional appearance for all of your documents, correspondence and reports. It’s easier for the audiences to read. The documents should conform to the business writing standards such as Layout, Spacing and Alignment, Font type and size, Using heading, and Formatting lists.
Leadership Communication I
Chapter One: Developing Leadership Communication Strategy
Summary:
Summary:
This chapter talked about the leadership communication which emphasized on establishing a clear purpose developing a communication strategy, analyzing an audience, and ensuring we use the most effective organization structure. In business section, we set the purposes or objectives and find the best way to accomplish them. It's the same meaning to the leadership communication. We have to know what we like to communicate to the audience and determine how best to achieve the successful communication. First, we should have the clear purpose, and then generate the ideas by brainstorming, idea mapping, journalist’s questions and decision tree. The next step is determining the communication strategy. There are many components in the communication strategy framework that we need to consider. Let's begin with the context-what is happening when the messages are received. Then, we focus on purpose, message, medium/forum-the best channel for message delivery, spokesperson-the proper person to deliver the message and timing matter, audience, and feedback. Analyzing the audience is significant to determine how we can approach and shape the messages. Whenever we've clarified our purpose, conducted the audience analysis, and created the strategy, we're getting ready to choose the best way containing good organization to present our ideas to the audience by both written and oral. Selecting organizational devices, using the pyramid Principle, and creating a storyboard are the techniques for working out the logical and structured communication.
Tuesday, September 26, 2006
Essential of Negotiation II
Chapter Two: Strategizing, Framing, and Planning
Summary:
In negotiation, we should set the goal to drive strategy, frame issue and implement the strategy. This chapter is about the strategizing, Framing and Planning. There are both direct and indirect effects of goals. First part, the author talked about the strategy which is defined as the overall plan to achieve one's goals in a negotiation. The tactic is short term plan driven by the strategy. The plan is the action or implementation. The second part is how to define the issue called The Process of Framing the problem. There can be many frames in one negotiation. Mismatching frame are sources of conflict. Finally, we are in the planning process. That means we are getting ready to implement the strategy. We should define and bargain the issues, express our interests, know our limitations and alternatives, set our targets, know who we have to consider, analyze the other party, and know how to present the issues to the other party.
Summary:
In negotiation, we should set the goal to drive strategy, frame issue and implement the strategy. This chapter is about the strategizing, Framing and Planning. There are both direct and indirect effects of goals. First part, the author talked about the strategy which is defined as the overall plan to achieve one's goals in a negotiation. The tactic is short term plan driven by the strategy. The plan is the action or implementation. The second part is how to define the issue called The Process of Framing the problem. There can be many frames in one negotiation. Mismatching frame are sources of conflict. Finally, we are in the planning process. That means we are getting ready to implement the strategy. We should define and bargain the issues, express our interests, know our limitations and alternatives, set our targets, know who we have to consider, analyze the other party, and know how to present the issues to the other party.
Essential of Negotiation I
Chapter One: The Nature of Negotiation
Summary:
The author talked about the characteristics of Negotiation situation which are composed of two or more parties who need each other called "INTERDEPENDENCE", a conflict, willing to get a better deal, searching for agreement, and expecting give and take. In negotiation, the Interdependent relationship has two potential consequences. One is the Value Creation and another is Conflict. The author also described the definition of conflict, its level, and its dysfunctions in order to understand how to manage the conflict. There are five major strategies for Conflict Management as follow: Contending, Yielding, Inaction, Problem solving and Compromising.
Tuesday, September 12, 2006
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